
Denaro asks for the review at the right moment, routes happy customers to Google, Yelp or Facebook, watches every listing, matches reviews to the customer and tech behind them, and drafts the response, good or bad.
Every operator has these. Nobody has the headcount to work them by hand.
The tech leaves, the customer is delighted, and the moment passes. Your unhappiest customers are the only ones motivated enough to post.
An ignored 1-star review reads like an admission. An ignored 5-star review is a missed thank-you.
'Great service from Mike!' Which Mike, which job? Reviews live on Google; the context lives in your CRM. Nobody connects them.
Review requests go out by text right after a completed visit, tied to the job and the tech who ran it, with quiet hours and frequency caps.
Happy customers get a one-tap link to Google, Yelp or Facebook. Unhappy ones get routed to your team first, before it becomes a public post.
Denaro tracks your Google, Yelp and Facebook listings and pulls in every new review as it lands.
Reviews are matched to the CRM customer and the visit behind them, so you see the job, the tech and the history next to the stars.
Every review gets a suggested response in your voice: grateful, specific, never canned. You approve or let it post.
No gating games. Everyone can post anywhere; Denaro simply makes the ask at the happiest moment and gives your team a heads-up when someone's unhappy.
Google Maps, Yelp and Facebook today, tracked continuously, with every new review pulled in and matched.
Your call. Auto-post responses to positive reviews and hold negative ones for approval, or approve everything manually.