Past-due balances, collected while you run the route.
Denaro reads balance age straight from your CRM, ranks who to reach and how, and runs voice, text, email and mailed-letter cadences until the money lands. Your team approves once. Every payment syncs back.
What breaks today.
Every operator has these. Nobody has the headcount to work them by hand.
Nobody has time to make 300 collection calls a week. So 30-day balances become 90-day balances.
Portals with logins, mailed checks, 'call the office'. Every step loses a payer.
Your best CSR is great at it. Everyone else avoids it.
You find out what got collected when the deposit hits.
AI Collections, end to end.
Enroll by 30/60/90+ day buckets, amount, service line or any CRM filter. Denaro suggests the highest-value cohort first.
Voice agent calls at the right hour, texts a link when the customer says 'later', emails the invoice, mails a letter if all else fails.
Every touch carries a link to a branded portal: card, ACH, payment plans, OTP-verified. Phone payments handled by the agent.
Frequency caps, quiet hours, opt-outs and blocked-number lists built in. Every contact logged.
Payments, notes and promise-to-pay dates post back to FieldRoutes, PestPac, RealGreen and the rest automatically.
Watch each call, reply and payment stream in. Approve, pause or adjust in one click.
Questions about AI Collections.
No. Voice agents use natural, low-latency voices with your company name and script. Most customers don't ask; those who do get a straight answer.
Yes. The agent takes card details on-call with OTP verification, or texts a link if they prefer.
The agent logs the dispute, stops the cadence for that account, and routes it to your team with the transcript.
Yes. Denaro writes payments, notes and promise dates back to the connected CRM.