Last updated: December 24, 2025
These Terms of Service ("Terms") govern your access to and use of the services offered by Denaro Labs, Inc. ("DenaroAI," "Company," "We," "Us," or "Our"). Denaro Labs, Inc. has its principal place of business located at 4627 Clairson Drive, Knoxville, TN 37931, United States. DenaroAI provides business-to-business (B2B) accounts receivable automation services, including invoice monitoring, customer outreach, and customer communication facilitation through proprietary software and AI-powered communication systems, which encompass SMS, calling, and email.
You may contact us via email at support@denaroai.com.
For the avoidance of doubt, and in accordance with applicable U.S. law, DenaroAI acts solely as an independent software company in the facilitation of accounts receivable management and does not operate as a fiduciary, escrow agent, collections agency, or direct business partner unless otherwise agreed to in writing between the parties.
The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of these Terms of Service:
These are the Terms of Service governing your use of the Service and the agreement that operates between You (the Client) and the Company (DenaroAI). These Terms of Service set out the rights and obligations of all Clients regarding the use of the Service. Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms of Service. These Terms of Service apply to all Clients who access or use the Service. By accessing or using the Service, You agree to be bound by these Terms of Service. If You disagree with any part of these Terms of Service, then You may not access or use the Service. You represent that you are over the age of 18 and have the legal capacity and authority to enter into these Terms on behalf of yourself and the legal entity you represent. The Company does not permit those under 18 or those lacking legal capacity to use the Service. Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy detailed in Article 10 of this document. Our Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your and your End-Users' personal information when You use the Service and tells You about your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.
By using the Service, You (the Client) agree to:
You acknowledge and agree that the final responsibility for legal compliance, data accuracy, and ethical collection conduct rests solely with You. Any misuse of the Service can result in legal action against You and your respective company.
DenaroAI operates an SMS messaging program that allows our Clients to communicate with End-Users regarding invoice status, payment reminders, collection efforts, and account updates through text message (SMS). The SMS program is designed to facilitate efficient communication between DenaroAI and End-Users on behalf of our Clients in compliance with all applicable laws and regulations.
Messaging Use Cases:
End-Users may opt out of SMS communications at any time by:
Once an opt-out request is received, DenaroAI will cease SMS communications to that number within a reasonable timeframe. You will receive a confirmation message confirming your opt-out request.
Important:Message and data rates may apply. Standard message and data rates charged by the End-User's wireless carrier will apply to all SMS communications sent and received. Rates vary by wireless carrier and End-User plan. DenaroAI is not responsible for any carrier charges or fees incurred by the End-User.
Clients should inform End-Users that:
DenaroAI is not liable for any delays in message delivery or failure to deliver SMS messages due to circumstances beyond our control, including but not limited to:
Neither the wireless carriers nor DenaroAI is responsible for any delays, failures, or errors in message delivery or for any SMS-related technical issues. Clients are responsible for maintaining accurate End-User contact information and ensuring compliance with all carrier regulations.
IMPORTANT: Client is solely responsible for obtaining, maintaining, and documenting all necessary and valid consent from End-Users before providing their contact information (particularly mobile phone numbers) to DenaroAI for any messaging purposes, including SMS, email, or voice communications.
Client represents and warrants that:
Client must maintain timestamped records that document:
Client acknowledges and agrees that:
Client assumes all responsibility and liability for:
DenaroAI is not liable for any claims related to lack of consent, and Client indemnifies and holds harmless DenaroAI from any legal action, fines, or damages arising from Client's failure to obtain proper consent or maintain consent documentation.
DenaroAI reserves the right to audit Client's consent records and documentation to verify compliance with applicable laws and these Terms. Failure to provide adequate documentation of consent upon request may result in suspension or termination of Service.
Our Service may contain links to third-party websites or services that are not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
We strongly advise You to read the terms of service and privacy policies of any third-party websites or services that You visit.
Client agrees to pay a monthly Service Fee as specified in the Service Agreement or order confirmation. The monthly Service Fee is charged on the billing anniversary date via Stripe or other payment processor selected by DenaroAI.
Your billing period runs from your sign-up anniversary date to the same date of the following month. For example, if you signed up on the 17th, your billing period runs from the 17th to the 17th of the next month. If applicable, a percentage-based fee may be applied and calculated on the total amount of invoices facilitated by the DenaroAI platform during that same billing period. Both the monthly Service Fee and any percentage-based fee are combined and charged together on your billing anniversary date.
If a percentage fee applies, the fee structure and rate will be communicated to Client in writing and confirmed before services commence. DenaroAI may update the percentage fee with thirty (30) days' written notice to Client. Any updated percentage fee will apply to billing periods beginning after the notice date.
All payments are processed through Stripe or other payment processors designated by DenaroAI. Client authorizes DenaroAI to charge the payment method on file for all fees due. Client is responsible for maintaining valid and current payment information.
You agree to comply with the terms of service of the payment processor (e.g., Stripe) and acknowledge that DenaroAI is not responsible for any issues arising from your failure to comply with such terms. You can find Stripe's Terms of Service here.
Any unpaid fees or charges become due immediately upon invoice. DenaroAI reserves the right to suspend or terminate Service access for accounts with overdue balances.
We may terminate or suspend Your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms of Service or applicable laws and regulations.
Upon termination, Your right to use the Service will cease immediately. Any outstanding fees or balances owed to DenaroAI prior to termination remain fully due and payable. DenaroAI may close active Outreach Schedules upon termination, and any applicable cancellation fees or outstanding service fees will apply.
Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of these Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service in the twelve (12) months preceding the event giving rise to the claim. If You have not purchased anything through the Service, the liability shall be limited to 100 USD.
To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of these Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.
The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the extent permitted maximumunder applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error-free, or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither the Company nor any of the Company's providers makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs, or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case, the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
The laws of the Country, excluding its conflicts of law rules, shall govern these Terms and Your use of the Service. Your use of the Service may also be subject to other local, state, national, or international laws.
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company at support@denaroai.com.
You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter, nor shall the waiver of a breach constitute a waiver of any subsequent breach.
If you have any questions about these Terms of Service, You can contact us:
Last Updated: December 24, 2025